Why In-Person Training for Remote Hires is a Game Changer

Starting a new job can be stressful. But for remote hires, it can be even more confusing. That’s why in-person training, even for just a few days, can make a massive difference.
Building Real Connections
Meeting face-to-face helps new hires feel like part of the team. It’s easier to ask questions, understand company culture, and build trust.
“We always bring remote hires to the office for their first week,” says Alyssa Durant, Director of HR at Guaranteed Removals, an online reputation management company in Burlington, Ontario. “It’s about building a connection. When they leave, they know who to reach out to, and they feel comfortable doing it.”
Studies back this up. According to a 2023 study by Gallup, employees who receive in-person onboarding are 50% more likely to stay with a company for three years.
It’s about connection and clarity. When new hires meet their team face-to-face, they build trust faster. They see company values in action, understand expectations, and know who to ask for help.
But it’s not just about staying longer. Employees who start with in-person training also report feeling more confident and productive. According to the same study, they are 40% more likely to feel prepared for their role. They don’t waste time guessing or feeling lost.
When new hires can ask questions right away, they feel less anxious and more capable.
Faster Skill Mastery
In-person training accelerates learning. New hires can watch tasks being done, ask questions in real-time, and get instant feedback.
“One of our new hires learned our content management system in half the time because they were able to sit with a team member,” says Durant. “They could ask questions as they went.”
In-person training goes beyond teaching technical skills. It gives new hires a firsthand look at how the team actually communicates. They see if quick calls are the norm, if email is preferred for formal updates, or if most discussions happen in chat groups.
They also pick up on unspoken rules, like whether it’s okay to message a manager directly or if team members use humor to lighten serious discussions.
Stronger Team Bonds
When new hires start remotely, they often feel isolated. In-person training fixes that. It lets them meet their teammates, share coffee breaks, and have real conversations.
“Our remote hires always leave feeling part of the team. They know faces, they know names, and they have inside jokes already,” Durant shares.
A study by MIT found that employees who feel connected to their team are 30% more productive. That connection starts with face-to-face interactions.
That connection starts with face-to-face interactions. When new hires meet their team in person, they pick up on body language, humor, and the team’s unique dynamics. They form real bonds, making them more comfortable asking for help or sharing ideas.
These connections make remote work feel less isolated. New hires know who they’re talking to in chat, they recognize faces in video calls, and they feel comfortable jumping into discussions. It’s not just a team, it’s a group of real people they know.
Immediate Problem Solving
Remote hires often struggle with simple issues because they can’t just ask someone sitting next to them. In-person training removes that barrier.
If a new hire can’t log in, has trouble with a software tool, or needs help understanding a process, they can get instant help. No waiting for replies, no struggling alone.
“We had a new team member who couldn’t access our CRM. Because they were in the office, we solved it in minutes instead of days,” says Durant.
Understanding Company Culture
Company culture can be hard to explain through a screen. But when new hires see it in action, they get it instantly. They see how people interact, what’s considered respectful, and how decisions are made.
“When new hires see how we communicate and collaborate, they understand our culture faster. That’s tough to teach through a video call,” Durant explains.
In-person training also helps new hires understand company traditions. Whether it’s a weekly team lunch, celebrating wins, or a specific way of giving feedback, they see it in action.
Making First Impressions Count
New hires want to make a great first impression. In-person training gives them the chance to do that. They can show their personality, ask thoughtful questions, and build rapport with their managers and teammates.
This isn’t just good for them, it’s good for the company too. Managers get to see each new hire’s strengths and can tailor support to help them succeed.
Hybrid Training: The Best of Both Worlds
Not every company can afford a full week of in-person training for remote hires. But even one or two days can make a huge difference.
A hybrid approach works well. Start with a day or two of in-person training, then continue online. This way, new hires build relationships and learn the basics face-to-face, but also enjoy the flexibility of remote work.
Practical Tips for In-Person Training
- Schedule Social Time: Don’t just focus on tasks. Set up coffee breaks, team lunches, or after-work events.
- Assign a Mentor: Pair new hires with an experienced team member. They can answer questions and offer support.
- Make It Interactive: Use hands-on activities, role-playing, and live demonstrations.
- Follow Up Remotely: Keep the connection alive with regular check-ins, even after they go remote.
Real Success Stories
At Guaranteed Removals, new hires who start with in-person training report feeling more confident and connected. “One of our remote team members told me they never felt like an outsider,” says Durant. “They started remote, but they felt like they were part of the team from day one.”
At another company, a remote content writer who spent their first two days in the office reported learning company style and expectations much faster. “If I hadn’t been there in person, I would have misunderstood so many little things,” they shared.
In-Person Training for Lasting Success
Remote work is here to stay. But that doesn’t mean we should skip face-to-face connections. In-person training is a small investment that creates confident, connected, and committed employees.
“We’ve seen the difference,” says Durant. “Remote hires who start in person are happier, more productive, and they stick around longer.”