Housekeeping Job Description: Roles & Duties
Join our team dedicated to creating immaculate, welcoming, and serene environments through exceptional attention to detail and a passion for hospitality.
Our Guiding Principle
We believe that a clean space is the foundation of a wonderful experience. Our Housekeeping Professionals are more than cleaners; they are artisans of comfort and custodians of our high standards. You will play a vital role in ensuring every guest and resident feels an immediate sense of peace and luxury from the moment they arrive.
The Role at a Glance
Detail-Oriented
A sharp eye for perfection, ensuring no detail, big or small, is ever overlooked.
Service with Heart
A genuine desire to create a welcoming atmosphere and a positive guest experience.
Reliable & Trustworthy
A dependable professional who takes pride in their work and respects guest privacy.
Your Tools for Excellence
We empower our team by providing the best. You will work with meticulously maintained, high-quality equipment and a full suite of premium, eco-friendly cleaning products that are both effective and safe for you and our guests.
State-of-the-Art Equipment
Lightweight, ergonomic vacuums and modern cleaning tools to make your work more efficient and less strenuous.
Premium Supplies
A curated selection of safe, high-performance cleaning agents and plush microfiber cloths for a superior finish.
A Day in the Life
- 9:00 AM
Morning Briefing & Preparation
Join the team for a daily briefing, receive room assignments, and stock your cart with pristine linens and eco-friendly supplies.
- 9:30 AM - 12:30 PM
Guest Room Servicing
Execute the full cleaning and resetting of guest rooms, from making beds to perfection to ensuring bathrooms sparkle.
- 1:00 PM
Public Area Refresh
Conduct quality checks and light touch-ups in common areas like lobbies, hallways, and lounges to maintain a flawless appearance.
- 2:00 PM - 4:30 PM
Turn-Down Prep & Special Requests
Continue with room servicing, respond to guest requests, and prepare rooms for evening turn-down service where applicable.
- 4:30 PM - 5:00 PM
End-of-Day Wrap-Up
Restock your cart, properly dispose of used linens and waste, and report any maintenance issues to the head housekeeper.
Beyond the Checklist
While standards are critical, this role is also about intuition and care. We encourage our team to look beyond the list of tasks and see opportunities to create special moments for our guests.
It's about noticing a guest's preference and leaving an extra towel, arranging a child's stuffed animals in a playful way, or simply offering a warm and genuine greeting in the hallway. These small gestures are what define true hospitality.
Core Responsibilities & Standards
- Perform comprehensive cleaning tasks including dusting, vacuuming, mopping, and sanitizing all assigned areas.
- Change bed linens and make beds according to our signature style and high-quality standards.
- Replenish guest amenities, towels, and supplies in a thoughtful and organized manner.
- Report any lost and found items, maintenance issues, or safety hazards promptly.
- Adhere strictly to health and safety protocols, including proper use of cleaning chemicals.
Is This You?
We are looking for a candidate who embodies professionalism, integrity, and a deep sense of pride in their work. The ideal team member is...
- Experienced & Professional: Previous professional housekeeping experience, preferably in a hotel or luxury setting, is highly valued.
- Physically Capable: Has the stamina to be on your feet for extended periods, move efficiently, and lift up to 25 pounds.
- Flexible & Available: Able to work a flexible schedule, including weekends and holidays, as required by the business.
- A Motivated Team Player: Self-driven and able to work efficiently both independently and as part of a dedicated team.
The management here trusts us to do our job to the highest standard, and they give us the tools and support to do it. It feels good to be part of a team that genuinely cares about quality and about each other.— Maria S., Senior Housekeeping Professional
Your Pathway to Growth
We are committed to the development of our team members. We provide training and mentorship to help you advance your career with us. High-performing individuals have a clear path to leadership roles.
Housekeeping Professional
Master our standards of excellence, delivering impeccable service and developing a deep understanding of our brand.
Senior Professional & Team Trainer
Take on additional responsibility, mentor new team members, and become an expert in quality control and specialized tasks.
Housekeeping Supervisor
Transition into a leadership role, managing daily assignments, coordinating team efforts, and handling inventory management.
What We Provide
Competitive Wages
We offer an excellent hourly rate plus opportunities for tips and performance bonuses.
Health Benefits
Comprehensive medical and dental plans available for full-time team members.
Provided Uniforms
Professional, comfortable, and high-quality uniforms are provided for all staff.
Supportive Team
A respectful and collaborative work environment where your contributions are valued.
How to Join Us
Our application process is simple and designed to get to know you and your skills.
1. Apply Online
Submit your application through the link below.
2. In-Person Interview
Meet with our hiring manager to discuss your experience.
3. Practical Skill Demo
A brief, hands-on demonstration of your cleaning skills.
Ready to Uphold Our Standard of Excellence?
If you have a passion for creating pristine spaces and delivering exceptional service, we would love to hear from you.
Apply to Join Our Team
Charles Poole
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